Ticket Policy & Refunds
Admission and special events tickets purchased online or onsite at the Garden are date- and event-specific. Tickets are valid only for the date and time of admission listed on the ticket. The Garden does not provide refunds, exchanges or rain checks. Contact the Guest Experience team by email, web or phone at 404-876-5859. During daytime hours, Garden admission is required for non-members to dine at Longleaf.
In Atlanta, 0n-site parking is available in the SAGE Parking Facility for Garden guests on Levels 4, 5 and 6 via the Garden’s Piedmont Avenue entrance. Piedmont Park guests use Levels 1, 2 and 3 via Monroe Drive entrance.
In Gainesville, on-site parking is free. During large events like Concerts in the Garden, shuttles are used to transport visitors to and from the Garden.