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Membership Experience Update

The Garden has added the following enhancements to your Membership experience:

Permanent Membership ID# (Member Number):

Your Membership ID# will remain the same throughout your membership years, even if you have periods in which your membership lapses. You will be asked to use your Membership ID# and the last name of the primary member on the verification page before you renew, purchase tickets, register for classes, or RSVP online for member events. If you misplace your Membership ID#, you will be able to retrieve it on the verification page using the email address you have shared with the Garden. Please help us to keep our records precise by using your Membership ID# at renewal, and for all of your online member needs – this prevents the creation and confusion of duplicate member records.

Convenient digital membership cards and guest passes:

The Garden offers digital member cards via eMembership Card by InfiCare Technologies (Membership Anywhere), a free mobile app that comes with a number of exciting benefits:

    • Membership ID# and renewal date are always  accessible
    • Quick, scannable entry into the Garden
    • Guest passes that are shareable via email
    • Reduction of plastic cards to discard
    • Easy reference for your member benefits
    • Link to American Horticultural Society reciprocal program

You may download the eMembership Card by InfiCare Technologies app from the Apple App Store or Google Play Store, then set up your app using the instructions below.

Get it on the App StoreGet it on Google Play


Additional Information

  • Instructions to download your digital card are here.
  • Unable to use a digital membership card or guest passes? Physical cards are still available upon special request.
  • Need to update your address or email? Use this form.
  • Questions about membership benefits? View Membership FAQs.